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Shipping Info
We offer door-to-door courier delivery throughout Israel for all orders. Alternatively, you can pick up your frames free of charge from Kiryat Tivon.
Estimated delivery times
As each piece is custom-made to order, please allow time for production and shipping.
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Central Israel and Distant areas: up to 15 business days
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Distant areas (including Eilat, Upper Galilee, moshavim, kibbutzim, Otef Aza, the Dead Sea region, and the Jordan Valley)
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Delivery times are estimates and may vary during holidays or periods of high demand.
Damaged Items
We take great care in producing and packaging every artwork. If your order arrives damaged, please contact us within 3 days of delivery so we can assist you.
Please email ateliergossart@gmail.com and include:
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Clear photos of the damaged item
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Photos of the packaging, including the outer box and any protective materials
Return & Exchanges
Because every piece is printed and handcrafted specifically for your order, we are unable to accept returns, exchanges, or cancellations due to a change of mind.
Please review your order carefully before completing your purchase.